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Terms & Conditions

Website Terms

 

Disclaimer

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Terms and conditions definition: This web site (“Site”) is owned by Naturally Anew (referred to on this Site as “we”, “our” or “us”). Your use of this Site is governed by these terms of use. By accessing and browsing this Site you agree to be bound by these terms of use. If you wish to purchase any of our goods or use any of our services on this Site, these same conditions apply.

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The material on this website is general in nature and is made available for the purpose of providing information to the public.  Nothing on this website is intended to be used as medical advice (or advice of any kind).  IInformation contained within this site is not equivalent to receiving a consultation with a qualified practitioner and should not be treated as such. Naturally Anew takes no responsibility for actions or decisions made by individuals. Naturally Anew advises guidance from a qualified and experienced healthcare practitioner for expert advice and treatment tailored to your individual needs.​

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NeitherNaturally Anew, our practitioners, staff nor any third parties provide any warranty or guarantee as to the timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular or individual purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

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Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

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Website terms of use

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These terms of use (Terms) govern your use of our website located at https://www.naturallyanew.com (Site) and form a binding contractual agreement between you, and us .

For that reason, these Terms are important and you should ensure that you read them carefully and contact us with any questions before you use the Site.  You can contact us on hello@naturallyanew.com.

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By using the Site you acknowledge and agree that you have had sufficient chance to read and understand the Terms and you agree to be bound by them.  If you do not agree to the Terms, please do not use the Site.

These terms were last updated 26/8/24.  They may be updated from time to time so you should check these terms regularly.

  1. Licence to use Site

    1. We grant you a non-exclusive, world-wide, non-transferable licence to use the Site in accordance with these Terms.

    2. You may access and use the Site for personal and non-commercial use (including incidental copying that occurs as part of that use and printing one copy of any page within the Site).

    3. You must not attempt to add any content to the Site.

    4. You acknowledge and agree that:

      1. we retain complete editorial control over the Site and may alter, amend or cease the operation of the Site at any time in our sole discretion; and

      2. the Site will not operate on a continuous basis, and may be unavailable from time to time (including for maintenance purpose.​

2. ​Intellectual Property Rights

    1. Nothing in these Terms constitutes a transfer of any intellectual proporty rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Site.

3. Warranties

You represent and warrant to us that you have the legal capacity to enter these Terms.

4. Liability

    1. To the full extent permitted by law, we exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages.

    2. To the full extent permitted by law, we exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms.

    3. If the Competition and Consumer Act 2010 (Cth) or any other legislation states that there is a guarantee in relation to any service supplied by us to you in relation to these Terms, and our liability for failing to comply with that guarantee cannot be lawfully excluded but may be lawfully limited, our liability for that failure is limited, at our option to:

      1. the supply of the services again; or

      2. the payment of the cost of having the services supplied again. 

        Although we have tried to ensure the content on this Site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We do work to correct any errors or inaccuracies brought to our attention within a reasonable time frame. In particular, although we have tried to ensure that the prices stated on the site are correct, we do not guarantee the accuracy of any listed price, as these are subject to change by our suppliers and as such we will not be bound to sell you any product or provide you any service or membership at an incorrectly listed price. For any issues regarding price please contact us.

5. Termination

    1. If, for any reason, we cease to operate the Site, these Terms will cease automatically on the date we cease operating the Site.

    2. We may otherwise prevent your access to the Site if you have breached these Terms in any way.

Jurisdiction and Governing Law

If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.

 

This Agreement is governed by the laws of jurisdiction of Victoria, Australia and each party submits to the jurisdiction of the courts of Victoria, Australia. 

7. Privacy

    1. All information gathered on this Site will be handled in accordance with our privacy policy, which can be assessed here.  Please be assured that we respect your privacy.

Payment

You agree to pay the purchase price specified on the website at the time that you place your order for the purchase of a product, and any applicable shipping charges based on the shipping options selected by you. All amounts are stated in Australian dollars. All purchase prices include Australian GST (where applicable).

You must pay for the Product online by credit card or PayPal account. Your payment will be processed upon receipt of your order.

Returns Policy

Our purchasing terms and conditions include a return policy. If you are not entirely satisfied with one of our products please contact us hello@naturallyanew.com. Where appropriate we will issue you with a refund or replacement for faulty goods. Gift voucher purchases are non-refundable and cannot be exchanged for cash.

If the item you wish to return is faulty, we will require photo proof of the faulty item. Once the faulty item is received, you will be offered a full refund or store credit. Any refunds will be transferred back to the original payment method, eg. your credit card (via PayPal), PayPal account or store credit.

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